Frequently Asked Questions

Everything you need to know about your Nonfiction journey.

What is the shelf life of Nonfiction products?

To ensure maximum efficacy and freshness, we recommend using our products within 12 months of opening. Unopened products generally remain stable for up to 3 years from the date of manufacture.

Are your products cruelty-free and vegan?

Yes, Nonfiction is committed to ethical beauty. All our formulas are 100% cruelty-free and we do not use animal-derived ingredients in any of our skincare or fragrance collections.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping within the continental US takes approximately 3-5 business days, while international shipping varies by destination.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer samples for testing scents?

We understand that fragrance is personal. We offer a Discovery Set featuring our signature scents, allowing you to experience the notes on your skin before committing to a full-sized bottle.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.